Responsible Gaming
Gaming Should Be Entertainment
At thaisilver.co.nz, we're committed to promoting responsible gaming practices. Online casino gaming should be an enjoyable form of entertainment, never a way to make money or solve financial problems. If you find yourself gambling to win back losses or relying on gambling as income, it's time to seek help.
Set a budget you can afford to lose and stick to it. Only gamble with money that won't impact your essential expenses like rent, utilities, or groceries.
Age Verification
Online casino gaming in New Zealand is restricted to players aged 18 years and over. We take age verification seriously and reserve the right to request proof of age at any time. If you're under 18, please do not access our site or any online gambling services.
It's illegal for operators to provide gaming services to minors. Parents and guardians are encouraged to monitor their children's online activity.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Hiding gambling activity or lying to friends and family about how much you gamble
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to cut down or stop gambling
- Experiencing financial difficulties due to gambling
- Risking important relationships, jobs, or opportunities because of gambling
If you've identified with several of these signs, please reach out to a support organisation immediately.
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Session Time Limits: Receive reminders or automatic logout after a set period of play
- Reality Checks: Pop-up notifications during gameplay to remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily ban yourself from accessing gaming sites for a period you choose (typically 6 months to several years)
- Account Closure: Permanently close your account if you wish to stop entirely
Use these tools proactively. They're designed to help you maintain control and enjoy gaming responsibly.
Support & Help Resources
New Zealand:
- Problem Gambling Foundation (NZ) – Free, confidential support for problem gambling
Phone: 0800 664 262 (toll-free)
Website: www.problemgambling.nz - Gambling Helpline (NZ) – 24/7 support
Phone: 0800 006 886
Text: 8393 - Samaritans Aotearoa NZ – For emotional support and crisis assistance
Phone: 1 800 726 666
International Resources:
- GamCare (UK) – Support and advice for problem gamblers
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
All support services are confidential and available to anyone struggling with gambling, whether you're a customer of thaisilver.co.nz or not.
If You Need Help, Please Reach Out
Problem gambling can happen to anyone. There is no shame in asking for help. If you or someone you know is struggling with gambling, contact one of the support organisations listed above immediately. They offer free, confidential advice and can connect you with professional treatment options.
Your wellbeing is more important than any bet. Take action today.